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Topic 3: Effective communication in health and social care settings
infoWhy this? Effective communication is essential for understanding needs, sharing information, building trust, and delivering safe, high-quality care. Studying different forms of communication, factors affecting interactions, and ways to overcome barriers helps us recognise how communication can be adapted for individuals.
scheduleWhy now? Once we understand service users’ rights and person-centred values, communication can be explored as the practical means through which these principles are upheld. This sequencing allows us to apply earlier learning to interactions between care workers and service users in a range of care situations.