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Topic 3: Effective communication in health and social care settings

infoWhy this? Adapting communication to individuals’ needs helps us build trust, share information accurately, and involve people in decisions about their care. Understanding communication methods, barriers, and ways to overcome them supports safe, respectful interactions.

scheduleWhy now? The renewed focus on rights and person-centred values gives us a clear basis for reviewing how communication puts these principles into practice. Health promotion work also provides a practical context for considering audience needs, message clarity, and barriers to understanding before we revisit safety.


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